Presha Trends respects the trust behind every order, enquiry and product drop. This policy explains how we collect, use and protect customer information when you shop our Dubai-based luxury streetwear, sneaker and collectibles store.
Information we collect
We collect the information needed to run a trusted luxury resale experience. This may include your name, email address, phone number, shipping and billing address, account details, order history, size or product preferences, messages you send us, newsletter signups and information connected to authentication, delivery and customer support.
When you browse the store, we may also receive technical information such as device type, browser type, pages viewed, referral source, approximate location, cookies, analytics identifiers and checkout activity.
How we use information
We use customer information to process orders, confirm payments, arrange shipping, provide authentication-related support, respond to questions, manage accounts, prevent fraud, protect the store, improve the shopping experience and keep customers informed about orders or service updates.
Where permitted, we may also use your information to share Presha Trends product drops, editorial updates, community news and offers. You can opt out of marketing emails using the unsubscribe link in those messages.
Payments, delivery and partners
Presha Trends uses Shopify and selected service providers to operate the storefront, process payments, prevent fraud, send emails, measure performance and deliver orders. Payment details are handled through secure payment providers and are not used by Presha Trends for any purpose beyond completing and supporting your transaction.
We may share the information needed for couriers, payment processors, analytics providers, email platforms, fraud- prevention tools, professional advisers and technical partners to provide their services to us.
Cookies and analytics
Our storefront uses cookies and similar technologies to keep the site working, remember preferences, support checkout, understand store performance and measure marketing activity. You can manage cookies through your browser settings, although some parts of the store may not work correctly if essential cookies are disabled.
Dubai base and international processing
Presha Trends is based in Dubai and serves customers who may shop from the United Arab Emirates and other regions. Your information may be processed in the UAE and in other countries where Shopify, our payment providers, couriers and technical partners operate.
When information is processed outside your country, we take reasonable steps to work with providers that use appropriate safeguards for the information they handle.
Your choices and rights
You can contact us at preshatrends@gmail.com to ask about your personal information, request a correction, update your account details, unsubscribe from marketing or raise a privacy concern.
Depending on where you live, you may also have rights to access, delete, restrict or object to certain uses of your personal information. We will respond to privacy requests in line with applicable data-protection laws and reasonable identity-verification steps.
Security and retention
We use reasonable technical and organisational safeguards designed to protect customer information. No online service can guarantee absolute security, but we work to keep the storefront, checkout and support process protected.
We keep information for as long as needed to operate the store, complete transactions, support customers, meet legal, tax and accounting requirements, resolve disputes and protect Presha Trends from misuse or fraud.
Contact
For privacy questions, contact Presha Trends at preshatrends@gmail.com. Please include enough detail for us to understand your request and verify the account or order involved.